http://cleveland.bbb.org/WWWRoot//SitePage.aspx?site=78&id=dd5a8846-2059-4c6f-9665-b0f23719642b&debug=False&tag=site=78&bbb=0312&firm=47001866 10 Thu, 06 Jun 2013 05:00:00 GMT BBB is alerting area seniors and caretakers to be wary of phone calls or voicemails from a company offering a “free” personal alarm system. BBB Serving Greater Cleveland has reported an influx of inquiries in recent days about a company using a variety of different names such as “Medical Emergency,” “Medical Alert Company,” “First Alert Company,” “Life Alert USA,” and “Medical Alarms Hewlett.” The company claims to be offering a “free” medical alert system and tells the listener that the system will be provided to them because a family member or a friend believes they should have it, and that the system and shipping is already paid for. In many cases, seniors who have provided their bank account or credit card information to “verify” their identity have found they were charged the monthly service fee, usually around $35.00, then the system never arrived or they had trouble returning it and obtaining a refund. http://cleveland.bbb.org/article/bbb-warns-seniors-of-deceptive-telemarketing-calls-offering-free-medical-alert-devices-42312 Mon, 03 Jun 2013 05:00:00 GMT For Immediate Release - June 3, 2013 - Complaints have been piling up in BBB files about Now or Never Travel, a Westlake business that sold travel club memberships. Over 40 complainants since the beginning of this year report Now or Never Travel has not lived up to promises and owes members tens of thousands of dollars in promised refunds and rebates. http://cleveland.bbb.org/article/consumers-claim-westlake-travel-club-took-them-for-a-ride-42196 Wed, 29 May 2013 05:00:00 GMT For Immediate Release - May 29, 2013 - Consumer complaints piling up at Better Business Bureau Serving Greater Cleveland paint a similar picture about an Avon Lake contractor. According to complainants, All American Restoration canvassed neighborhoods in Avon Lake and surrounding communities following storms last year. The business offered to handle repairs which were to be paid for by insurance claims. http://cleveland.bbb.org/article/avon-lake-contractor-took-deposits-but-didnt-do-work-42146 Wed, 22 May 2013 05:00:00 GMT For Immediate Release - May 22, 2013 - Memorial Day is a time to honor those who serve and remember those who have died in war. But sadly, it has also become a key opportunity for scammers to target those who are serving or have served their nation, especially elderly veterans. As Memorial Day approaches, the Better Business Bureau urges consumers and donors to be aware of scammers that feed off the military. http://cleveland.bbb.org/article/beware-of-memorial-day-scams-aimed-at-military-personnel-42055 Tue, 21 May 2013 05:00:00 GMT In the wake of the devastating tornadoes that ripped through Oklahoma yesterday, and in north Texas last week, Better Business Bureau and BBB Wise Giving Alliance have issued tips to help donors make smart giving decisions and to avoid scams. http://cleveland.bbb.org/article/better-business-bureau-urges-donor-caution-after-tornadoes-42005 Fri, 10 May 2013 05:00:00 GMT The rescue this week of three women and a child from a Cleveland home where they were held captive for a decade has gained worldwide attention. Generous donors wishing to help the victims are being cautioned by Better Business Bureau to confirm the legitimacy of all charitable fundraising and crowdfunding efforts. http://cleveland.bbb.org/article/bbb-cautions-on-fundraising-to-assist-cleveland-kidnap-victims-41841 Sat, 04 May 2013 05:00:00 GMT FCC 'Bill Shock' Rules Require Alerts About Overages for cell phone users - April 17, 2013 announcement. http://cleveland.bbb.org/article/fcc-announces-bill-shock-rules-for-cell-phones-41732 Thu, 18 Apr 2013 05:00:00 GMT For Immediate Release– April 17, 2013 – Within hours of the Boston Marathon bombing, dozens of websites were registered with domain names referencing the tragedy, including bostonmarathondonations.com, bostonmarathonvictimfund.com and bostonmarathonattack.com. A fake Boston Marathon twitter account claiming to donate $1 for every retweet was also reported. BBB cautions donors about potential red flags concerning tragedy-related philanthropy. http://cleveland.bbb.org/article/bbb-warns-of-charity-scams-offers-giving-tips-in-wake-of-boston-marathon-bombing-41409 Tue, 26 Mar 2013 05:00:00 GMT For Immediate Release March 25, 2013 Planning to move? You may go searching online for a convenient way to notify the Postal Service of your address change and make arrangements for mail forwarding. If you do, Better Business Bureau wants to be sure the website really belongs to the Postal Service. http://cleveland.bbb.org/article/consumers-moved-to-file-complaints-about-changemyaddress-40983